Dhera ensures the security and protection of data of all its customers, partners, suppliers and website users.

This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our store and in messages we exchange with you.

This Privacy Policy applies only to information collected through the store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS SET FORTH HEREIN AND IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data we process. If you have any questions about our use of Personal Data, please contact us at contato@dhera.com.br.
Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave our Site and may result in the collection or sharing of information about you by third parties.

We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data. If you submit Personal Data relating to other individuals to us, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

Personal Data

It means any information that, directly or indirectly, identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others;

Sensitive Personal Data

Means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data;

Processing of Personal Data

Means any operation carried out on Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or combination, restriction, erasure or destruction. Any other operation provided for under applicable legislation is also considered Processing of Personal Data;

Data Protection Laws

Means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Law on the Protection of Personal Data ("LGPD").

We collect and use Personal Data to manage your relationship with us and to better serve you when you are purchasing products and/or services in the store, by personalizing and improving your experience. Examples of how we use data include:

1. Enable you to purchase products and/or services in the store;
2. To confirm or correct information we hold about you;
3. To send you information we believe may be of interest to you;
4. To personalize your experience using the store;
5. To contact you at a telephone number and/or email address you have provided. We may contact you in person, by voice message, through automatic dialing equipment, by text message (SMS), by email, or by any other means of communication that your device is capable of receiving, as permitted by law and for reasonable business purposes.

In addition, the Personal Data provided may also be used in any manner we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process; (c) to comply with a court order, regulatory order or decision of competent authorities, including authorities outside your country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect the rights, privacy, security of us, you or others; (g) to detect and prevent fraud; (h) to allow us to exercise available remedies or limit the damages that we may suffer; and (i) as otherwise permitted by law.

The general public may browse the store without the need to register or send Personal Data. However, some of the store's features may depend on registration and sending Personal Data, such as completing the purchase/contracting of the service and/or enabling the delivery of the product/provision of the service by us.

When contacting the store, we can collect:

1. Contact information: first name, last name, telephone number, address, city, state and email address;
2. Information sent: information you send via form (questions, complaints, suggestions, criticisms, compliments, etc.).

In general browsing of the store, we may collect:

1. Location data: geolocation data when you access the store;
2. Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we infer them from what we know about you);
3. Store Navigational Data: information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links. To learn more, please read how we use Automatic Data Collection Tools in section 7 below;
4. Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will be identified through the use of this data with the available technology;
5. Other information we may collect: information that does not specifically reveal your identity or that does not directly relate to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.